Acceptable Use Policy

1.Introduction

This Acceptable Use Policy ("AUP") governs the use of all products, services, software, SaaS platforms, AI systems, automation tools, websites, applications, APIs, and digital solutions operated by Webhood Infotech.

All users, clients, subscribers, partners, and account holders must comply with this Policy when accessing or using any Webhood services.

2.Permitted Use

Users may use Webhood services only for lawful business and personal purposes.

All usage must comply with:

• Applicable laws
• Industry regulations
• Contractual obligations
• Platform rules

3.Prohibited Activities

Users shall not use Webhood services to:

• Violate laws
• Commit fraud
• Conduct phishing activities
• Distribute malware
• Distribute ransomware
• Conduct cyberattacks
• Engage in identity theft
• Facilitate illegal activities
• Infringe intellectual property rights
• Circumvent security controls

4.Email and Messaging Abuse

Users shall not use Webhood systems for:

• Spam campaigns
• Unsolicited bulk messaging
• Deceptive communications
• Misleading outreach
• Fraudulent promotions
• Illegal marketing practices

Users are solely responsible for obtaining all required consents, permissions, and authorizations before sending communications through any Webhood platform or service.

5.AI Services Usage

Users shall not use AI-powered services to:

• Generate illegal content
• Conduct fraud
• Misrepresent identities
• Harass individuals
• Circumvent laws
• Create malicious software
• Violate intellectual property rights

Users remain solely responsible for all content generated, published, distributed, or utilized through their use of AI systems and services.

6.Data Protection Responsibilities

Users shall not upload:

• Data obtained unlawfully
• Stolen information
• Unauthorized customer lists
• Personal information without legal basis
• Information violating privacy laws

Users warrant that they possess all necessary rights, permissions, authorizations, and legal bases required to process and submit any information through Webhood services.

7.Security Violations

The following activities are strictly prohibited:

• Unauthorized access attempts
• Password attacks
• Credential stuffing
• Port scanning
• Security probing
• Circumvention of authentication systems
• Reverse engineering security mechanisms

8.Resource Abuse

Users shall not:

• Interfere with system performance
• Abuse APIs
• Generate excessive traffic
• Overload infrastructure
• Attempt denial-of-service activities

Webhood reserves the right to implement reasonable usage limitations, rate limits, and resource controls to maintain platform stability and service quality.

9.Intellectual Property

Users shall not:

• Copy proprietary software
• Resell services without authorization
• Distribute protected materials
• Misappropriate intellectual property

All Webhood intellectual property, including software, content, trademarks, branding, designs, documentation, and proprietary systems, remains protected under applicable intellectual property laws.

10.Investigations

Webhood reserves the right to investigate suspected violations of this Acceptable Use Policy.

Users agree to cooperate with reasonable investigations relating to abuse, security incidents, legal compliance, unauthorized activities, or platform misuse.

11.Enforcement

Where violations occur, Webhood may:

• Issue warnings
• Suspend accounts
• Restrict features
• Remove content
• Terminate services
• Report unlawful activity to authorities

Enforcement actions may be taken without prior notice where necessary to protect users, systems, services, or legal interests.

12.No Refunds

Suspension, restriction, or termination of services resulting from violations of this Policy shall not create any entitlement to refunds, credits, reimbursements, or compensation.

13.Reporting Violations

Suspected violations of this Policy may be reported to:

Webhood will review submitted reports and take appropriate action where warranted, subject to applicable laws, contractual obligations, and internal policies.

14.Governing Law

This Acceptable Use Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes, claims, or legal proceedings arising out of or relating to this Policy shall be subject to the exclusive jurisdiction of the courts located in Jamshedpur, Jharkhand, India.

14.Contact

By using Webhood services, users acknowledge and agree to comply with this Acceptable Use Policy.